Privacy Policy

What is our Privacy policy?
We, artdubonheur.fr, respect your privacy.

Our privacy policy outlined below concerns the processing of your personal information or personal data made on the site artdubonheur.fr.

This policy (as well as our general terms of sales and any other page on our website www.artdubonheur.fr) lays down the rules of principle according to which we treat the personal information we collect from you, Or you send us. Please read the following carefully.

Personal data that we are likely to collect
You are likely to send us personal data when you fill out our forms from our site or by phone, email or otherwise. This includes the information you send us when you register to use our site, search for an item, place an order on our site, participate in a contest, respond to one of our promotions or one of our surveys, and When you report a problem with our site. It is also possible that we collect data at each visit of this site for the sole purpose of analyzing our audience.

The information you send us may concern your name, address, email address or phone number, as well as information about your credit card.

The following information may be collected but will be anonymized:

Technical information, the Internet Protocol (IP) address of your computer, your login information, the type and version of your computer's browser, your time zone to find out the country where your Internet service provider is located, Type and connection versions of your browser, the operating system you are using and the platform.
Information about your visit to our site, including your browsing path to and from the site (including date and time), the articles you have consulted or searched, the response times of the Web pages, the errors of downloads, The length of time to visit some pages, information about the interactions between pages (such as workflows, clicks, mouse Slides), and the methods used to navigate to other pages or the phone number used To call our customer service.
We only use personal information or personal data that you provide to us in the following cases:

In order to be able to provide the service we offer and process your order online or by phone
To improve your shopping experience on our website
If you allow us to provide you with products or special offers that may be of interest to you.
In order to process your orders and be able to provide you with our products, we may have to transfer your personal data outside the European Union. In these cases, we ensure that they are protected in accordance with our privacy policy and the laws in force.

We too hate spam
We will only send you an email during the processing of your order, and then, only if you allow us beforehand, to send you our promotions or our loyalty program.

We will never communicate your email address or other personal data to third party partners without your prior permission. Our partners should only use this data for the purposes specified by us.

We communicate your email address to our delivery services only to inform you of the follow up of your order.

We can communicate your personal data to companies of the artdubonheur.fr group either to our parent company or its subsidiaries.

If you have subscribed to our Newletter, you can unsubscribe at any time by clicking on the dedicated link located at the bottom of each message sent or by sending a message to our customer service which will unregister you.

Data Protection
All your personal information is considered confidential.

We undertake to respect the confidentiality of the personal data that you provide to us on the website artdubonheur.fr or by telephone and to treat them in compliance with this privacy policy and the European texts in force.

You have the right to access, modify, rectify and delete data for legitimate reasons that you may exercise by contacting our customer service at the address contact@artdubonheur.fr. If you notice any inaccuracies, we will delete or correct them as soon as possible.

The personal information we hold is kept and put to safety in accordance with our internal privacy policy and with the law.

We keep your personal information within the limits of the time required for the purposes for which they were collected, except in cases where we would be required to retain them beyond the applicable laws and regulations or In the course of a lawsuit.

Cookies
We use cookies to allow us to process data about your connection and your browsing.

A cookie or tracer is defined by the CNIL as "a tracer deposited and/or read, for example, when consulting a website, reading an e-mail, installing or using a software or a mobile application".

We also use cookies to keep track of your current shopping session so that you can recover your shopping cart at any time, as well as customize the content of our site and ensure you have a consistent experience. We also use cookies to understand how visitors interact with our site and to improve our efficiency.

To find out more, we invite you to contact us.

Contact us
For any enquiries regarding your personal databases if you have any questions regarding our Privacy policy, we invite you to contact us at the address contact@artdubonheur.fr or through the contact Us page.

Any changes to our privacy policy will be published on this page, and when this is relevant, addressed by email. As a result, we invite you to consult frequently and to check how this can impact you.

Last update: 19/08/2018